Why is my note empty?
If your note is empty, the most likely cause is that your microphone was not switched on and nothing was recorded in the first place.
How you can check if your mic is on:
Download the recording (you can find this option in the the menu to the right) and listen to the recording. If it’s silent, you need to turn your microphone on. See the “How do I give Joy access to the microphone” section for how to do that.
When you record your note, you will see the some of the grey sound bars turn blue as you speak. If they all remain grey when you talk, that’s a telltale sign that you need to allow access to the microphone on your mobile phone or computer.
How you can check if your mic is on:
Download the recording (you can find this option in the the menu to the right) and listen to the recording. If it’s silent, you need to turn your microphone on. See the “How do I give Joy access to the microphone” section for how to do that.
When you record your note, you will see the some of the grey sound bars turn blue as you speak. If they all remain grey when you talk, that’s a telltale sign that you need to allow access to the microphone on your mobile phone or computer.
Updated on: 02/05/2024
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